Consistent Quality and Customer Focus in Our Products and Services, To Provide Customer Satisfaction.
Stock and sell Petroleum products which meet and exceed industry specifications and standards.
Achieve internal and external customer satisfaction through our products and services.
Comply with the relevant regulatory requirements and industry standards.
Effective Quality Management System.
Adhere to the ISO 9001:2015 Quality Management System as established in our operations.
Use performance measures that focus on key business results, which are in turn guided by integrity & balanced fairly by the interests of all stakeholders – employees, suppliers, partners & our consumers.
Mandate continual improvement by relentlessly working to remain competitive in process efficiency, elimination of waste and cost reduction throughout our supply chain.
Conduct periodic review of QMS by management and applicable functions.
Set quality objectives at all business areas, functions, units and processes.
Ensure quality policy is communicated, understood and available to relevant interested parties within and outside the organization.
Leadership Through People and Relationships
Management leadership, support and maintenance of the Quality Management System in our operations to support each employee in doing a good job, the first time, every time.
Use of evidence-based decision making to ensure the evolution of quality management strategy.
The involvement of people through open communications, trust, training and teamwork at all levels in a safe working environment.
Empowerment of people to take necessary action to ensure that consumer and customer needs are met.
